CornerStone Staffing Nigeria Recruitment 2018

CornerStone Staffing Nigeria Recruitment 2018: Apply for the Ongoing Jobs Recruitment at CornerStone Staffing.

CornerStone Staffing has been servicing the FMCG sector since 2013. We are committed to supporting our organizations through our core values of compassion, integrity, self-discipline and faith. Our collective team of professionals accumulates years of experience in the staffing industry, and we are experts in recruiting candidates in our market-place. We are committed to achieving excellence in the services provided to our clients and those seeking work.

CornerStone specializes in serving a wide variety of industries, including Office Professional, Accounting, Finance, Call Center, Health, IT, Engineering and many others. CornerStone is proud to do well for the first time, which allows us to retain our employees and the satisfaction of our customers. We did this by constantly reviewing our systems, our relationships, our marketing and our work environment. We are proud to maintain long-term relationships with our clients and job seekers.

Related: Graduate Trainees Recruitment Scheme 2018 at Olam Nigeria

CornerStone Staffing is currently recruiting for suitably qualified candidates to fill the vacant positions available below:

Position: Customer Service Travel Advisor
Location: Lagos
Job Description
Your job as a Travel Advisor is to:

  • Give travel information
  • Give customers the best options in hotel and flight bookings
  • Increase our sales via varied communication channels

Responsibilities

  • Respond to customer questions in a timely manner either via phone, email and chat
  • Attract potential customers by answering questions/suggesting information about our products and services
  • Include a sale speech in every interaction with customer and contact proactively customers to increase bookings
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Challenge and influence hotel to improve service level and operational standards
  • Build and maintain strong working relationships with hotel’s staff
  • Completion of service reports by collecting and reporting on call log information
  • Managing daily targets and tracking progress with tool such as Excel, Google Spreadsheet and various ticketing systems
  • Building and leading cross-functional teams-able to anticipate and deliver solutions to client issues

Knowledge, Skills, and Experience

  • Minimum B.Sc /HND required in any field.
  • At least 3 to 5 years of Call Centre and/or Telemarketing/Telesales experience
  • A proven track record of working in a customer service environment is required
  • Computer skills including the ability to spread-sheet and word-processing programs at a basic proficient level
  • Eloquent and customer-oriented, with experience in cold calling
  • Effective communication and interpersonal skills (both written and verbal)
  • Highly persuasive and comfortable with handling customer’s objections
  • Thrive in a fast-paced environment to consistently meet or exceed sales targets

Position: Front End Developer – Digital Marketing Intern
Location: Lagos
Job Description
This candidate will drive demand generation through our website properties, and maximize influencer, community and social media engagement.

Components of the program include:

  • Completion of content templates to intake copy, image and URL requirements for the build of weekly and monthly subscription emails
  • Review of HTML proofs to ensure that content is rendering correctly on desktop and mobile
  • Analysis and reporting on email campaign performance on a weekly and monthly basis to internal stakeholders
  • Daily monitoring of trigger/transactional campaign volumes
  • Assist with documentation of processes and recommendations for improvements/optimizations
  • Campaign development, management, and optimization
  • Launching and QAing new email campaigns on varying email service providers
  • Optimizing existing campaigns with frequent multi-variant a/b testing of subject lines, click thru, time of send, & content
  • Tracking and analyzing weekly & monthly email KPI’s
  • Work closely with Email Marketing Managers in the management of individual clients, dealing with communication, execution, and reporting

Requirements

  • Hands-on experience in design and/or skill-related position (graphic design, web design, email HTML coding, etc)
  • Must be able to code in HTML, CSS knowledge preferred
  • Excellent verbal and written communication skills, and interpersonal communication abilities
  • Working knowledge of web content best practices, including SEO, HTML/CSS and uploading content to a CMS in both a desktop and mobile environment
  • Experience across 2 or more digital capabilities including website, search marketing, analytics, e-commerce, mobile, campaign management, social media, email, and A/B & multivariate testing

Position: Commercial Operations Intern
Location: Lagos
Employment Type: Contract / Interim
Job Description

  • We are looking to recruit a Commercial Operations Intern. The Commercial Operations Intern will extract actionable insights from unstructured datasets and present a clear picture of the findings to help improve sales processes and drive the decision-making process.
  • This internship program is for 3 months and may be extended based on performance.

Components of the program include:

  • Aid Commercial teams/leaders to better understand and utilize KPIs/Dashboards and resolve any issues that may arise.
  • Transform complex data sets into an easy to use metrics in various analytics platforms (Tableau, SQL, Excel).
  • Understand sales process, data and standard operating procedures.
  • Sales performance dashboard tracking.
  • Analyses sales information and pipeline data and recommends appropriate action plans.
  • Identify problem of poor performance as well as best practices to allow for further investigation and corrective action.
  • Support on leads, pipeline, customer visit, cross-selling process enhancement and standardization.

Requirements

  • Bachelor’s degree in Information Systems, Finance, Mathematics, Economics, Statistics, or Engineering
  • Minimum of 2:1
  • Minimum of 1 years’ experience working in a fast-paced corporate [plus internship opportunities]
  • Financial modelling and data analysis
  • Experience using Microsoft suite including Word, Excel, Outlook, PowerPoint, etc.
  • Strong analytical skills and ability to effectively communicate complex topics

Position: Customer Service Intern
Location: Lagos
Responsibilities

  • Deliver prompt and professional solutions for customer inquires via phone, email, online chat and one-one communication etc.
  • Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Handle dissatisfied customers in a polite and professional fashion.
  • Track and follow-up all customer requests in a timely manner.
  • Compile reports on overall customer satisfaction.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Track and follow-up all customer requests in a timely manner.
  • Compile reports on overall customer satisfaction.
  • Identify and assess customers’ needs to achieve satisfaction.

Knowledge, Skills, and Experience

  • Minimum of a B.Sc/HND required in any field
  • 3 years relevant experience
  • Computer skills including the ability to spread-sheet and word-processing programs at a basic proficient level
  • Effective communication and interpersonal skills (both written and verbal)
  • Self-motivated and able to work independently and in team environments
  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
  • Ability to multi-task and manage several projects simultaneously
  • Exceptional customer service and follow up skills.

Position: Digital/Content Marketing Intern
Location: Lagos
Job Description

  • A Forward-thinking, fast paced company is looking to hire a Digital/Content Marketing Intern to assist with digital marketing strategy, especially producing, posting and promoting our marketing content.
  • This internship will give you the opportunity to build your skills in the operational aspects of communications, as well as broaden your experience on the strategic side.
  • You will be given responsibility for a wide range of tasks including those related to our blog, website, internal and external newsletters, mailing lists, news monitoring, events and reports.

Responsibilities

  • Support all elements of our Digital Marketing Strategy
  • A focus on the 3 P’s of our marketing strategy:
  • Produce: Helping us produce great content: Blog posts, Podcasts, Social Media, Events, Webinars and Presentations
  • Post: Managing our owned marketing channels: Website, Social Channels and Public Profiles to they are fully optimised
  • Promote: Promoting all the content we are producing do it reaches a wider audience.

Education and Experience

  • A Bachelor’s Degree or a current student in their final year in pursuit of a Bachelor’s Degree, preferably in Journalism, PR, Communications, and/or Marketing.
  • Excellent written communication skills
  • Highly detail-oriented individual, driven by results, who can manage multiple projects and tasks in a fast-paced environment
  • Past experience producing offline/online content as well as channel-specific knowledge (blog, SlideShare, Facebook, Twitter, etc.)
  • Past experience building audiences either online or offline.
  • A dual-minded approach: You’re highly creative and an excellent writer but can also be process-driven, think scale, and rely on data to make decisions.

Position: Digital Marketing Campaign Lead
Location: Lagos
Requirements

  • 3-5 years relevant digital marketing experience in a similar role
  • Strong understanding of current marketing best practices and tools, such as Google Analytics / Adwords and MailChimp.
  • Excellent communication skills – we highly value frequent and candid sharing to keep the team in the know about marketing efforts
  • Able to reflect our brand voice and style in each campaign
  • Strong analytical skills with a candid approach to interpreting data
  • HTML/CSS familiarity not required, but it will make aspects of this role easier.

Position: Finance Associate
Location: Lagos
Job Description

  • Our Client, is looking to recruit a Finance Associate. This role is responsible for the delivery of the financial and business processes and systems in line with corporate standards
  • The post holder will undertake specific work within Finance and contribute to improving functional efficiency.

Education and Experience

  • Bachelor’s Degree in Finance or Accounting or related field
  • 3-5 years’ work experience in an FMCG
  • Minimum of PE1 of ICAN/ACCA
  • Advance proficiency in Microsoft Word processing and spreadsheet applications; ability to utilize database application
  • Advanced level of Microsoft Excel (Pivot tables, Vlookups, and nested-ifs formulas)
  • Ability to interpret Financial Data from various systems and in various formats

Position: Graduate Internship Programme
Location: Lagos
Job Description

  • Our client, is looking to recruit Graduate Interns. The internship program is designed to provide real-world experience that is directly related to your academic discipline and career goals and provide you a better understanding of career options for your Degree.
  • The following internship positions are currently available: Marketing, Sales, Commercial, HR, IT, Supply Chain, Finance, Customer Operations.

Components of the program include:

  • Hands-on experience working as a member of a specific department and team.
  • Assigned projects to accelerate learning of key functions/process.
  • Cross-functional departmental exposures within the corporate office.
  • Tours and exposure to other business areas (e.g., stores, distribution center) to ensure full understanding of the company structure and strategy.
  • End of program presentation of project findings, and recommended course of action to executives.

Requirements

  • Prior internship experience is a plus
  • Able to break down and creatively solve problems
  • Flexible and adaptable at applying skills to different situations
  • Minimum of 2:1
  • Recent graduates can be considered/About to complete and/or completed NYSC
  • Proficient in word, excel, powerpoint, etc.
  • Good written and verbal communication skills.
  • A passion for retail, and interested in being part of crafting the future of retail.

CornerStone Staffing Nigeria Recruitment 2018 – How to Apply

Interested candidates should visit the Cornerstone official/portal on (https://cornerstone-staffing.has-jobs.com) to apply. Please note that the application form is FREE and must be submitted once.

Online Application Closing Date:
Ongoing

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